fresh eyes audit.
A strategic deep dive into your business - so you know exactly where to focus next.
Sometimes, you just need someone with fresh perspective, deep experience and a strategy-first approach to show you all the key foundational areas that need your attention - highlighting the crucial levers to pull, how they impact your business and helping you decide what to prioritise first.
The Fresh Eyes Audit is a full strategic review of your ecommerce business - your KPIs and numbers, website, email marketing, customer journey and overall brand experience. It’s the same pivotal process I use when I initially start working with my 1:1 high level clients, but it’s offered as a powerful standalone option for when you’re not quite ready for full support... yet.
who is this for?
The Fresh Eyes Audit is made for ecommerce founders who are doing all the things, but still feel like something’s missing. You’ve been growing, but inconsistently. You’ve got systems, but they’re built with sticky tape. Your paid ads aren’t hitting and conversions are down. You’re marketing, but it’s not driving growth like it should. You feel ‘store blind’ from being too close to everything, all the time.
You’re ready to pause, zoom out and get a clear-eyed view of what’s really going on.
This is perfect for you if:
You’re a minimum 1 year into your business.
You’re not quite ready for 1:1 support, but you know you need some kind of guidance.
You want clarity on your website, email flows, customer journey and brand experience.
You feel too close to your own brand to spot what’s off.
You want a deep dive into every part of your business and recommendations for what to do next.
what to expect?
A tailored, strategic review of your business that shows you exactly what’s working, what needs attention and where the real growth opportunities lie. This comprehensive audit includes a full review of your website, Klaviyo/email marketing setup and customer journey, along with insights into your messaging, offers and overall brand experience.
You'll receive a detailed, recorded walkthrough of the audit, broken down into clear sections so you can take in the feedback at your own pace, plus a PDF document of my observations and suggestions that you can take on board - or return to later when you’re ready for deeper support.
inclusions.
A fully recorded audit walkthrough and actionable plan delivered within 3 weeks that covers:
Recorded videos walking through the entire Fresh Eyes Audit
PDF version of the Audit with my notes and suggestions included.
Access to me for 1 week following the audit to ask any questions.
Your full $997 credited if you move forward with a consulting package.
Bonus Dream Customer Masterclass (valued at $900) to help you reconnect with who you're really selling to and how to speak directly to them in every aspect of their journey.
love notes.
one-off investment.
Price upon application.
Delivered within 3 weeks
Audit credit applies to any 1:1 package if you move forward
frequently asked questions.
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All data from Shopify, Xero or similar platforms.
Your website (design, navigation, content, product experience), Klaviyo/email marketing, lead capture, messaging, social media, the entire customer journey and overall brand experience, and how it affects every aspect of your business. -
Absolutely. Nothing here is cookie-cutter. This is a custom audit based on where your business is right now, and what’s possible with the right guidance.
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Great question - I don’t offer ad audits for Meta, Google or Pinterest. While paid ads can be incredibly powerful for growth, I believe they’re only effective when your foundational systems and customer journey are already solid. There’s no point in throwing money at traffic if the back-end experience isn’t set up to convert, nurture and retain. My focus is on helping you build that strong foundation first - so when (or if) you do invest in ads, they actually work with your business, not against it.
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You’ll receive a recorded video walkthrough of my audit with clear explanations, suggestions and action steps, plus a PDF document of my notes and recommendations that you can refer back to whenever needed.
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Perfect! If you decide to book a 1:1 support package within 3 months of your audit, the full $997 is credited toward that investment (subject to availability).
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The Audit is designed to lay everything out clearly in front of you - complete with actionable suggestions and insights. I’ll highlight areas you may not have considered, or things you knew needed attention but weren’t sure where to begin.
From there, you can move forward on your own, or, if you know you’d benefit from having me in your corner to work through it all together, I’m here for that too.